In accordance with Meta Platform requirements, we provide a way for you to request deletion of all data associated with your Brand Update account.

What Gets Deleted

When you request data deletion, we remove the following from our servers:

This does not affect posts already published on Instagram. To remove published posts, use the Instagram app directly.

How to Delete Your Data

Option 1: Via WhatsApp

  1. Open the Brand Update WhatsApp chat.
  2. Send the command DELETE.
  3. You will receive a confirmation once your data has been removed.

Option 2: Via Email

Email us at [email protected] with the subject line "Data Deletion Request" and include your registered phone number.

Option 3: Revoke Access from Instagram

You can also remove Brand Update's access directly from your Instagram Settings > Apps and Websites. This immediately revokes our ability to post on your behalf. To also delete your data from our servers, please use Option 1 or 2.

Processing Time

Data deletion requests are processed within 30 days. You will receive a confirmation via WhatsApp or email once the deletion is complete.